Privacy Policy

Last Updated – 1 January 2025

Thank you for choosing xBesh AI ( “xBesh”, “we”, “us”, or “our” ). We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit xbesh.com, app.xbesh.com, or any other site or service under our control (collectively, the “Service”).

1. Information We Collect

We collect information to provide and improve our Service, communicate with you, and comply with legal obligations.

• Information you provide to us – name, email address, billing details, company name, and any other information you voluntarily submit when creating an account, completing a purchase, joining our affiliate program, or contacting support.
• Content you create using xBesh AI – project descriptions, prompts, files, or other materials you upload or generate via the platform.
• Usage data – IP address, browser type, device identifiers, pages visited, referring/exit pages, date/time stamps, clicks, and other diagnostic data collected automatically through cookies and similar technologies.
• Payment data – when you purchase a subscription, our payment processor (Stripe) collects your credit-card number and other details. xBesh only receives a secure token and basic billing data (e.g., last four digits, card brand, expiration).

2. How We Use Information

We use collected information to:

• Provide, operate, and maintain the Service;
• Process and manage subscriptions, invoices, and payments;
• Personalize the user experience and develop new features;
• Monitor and analyse usage to improve performance and security;
• Send administrative information such as confirmations, invoices, updates, and security alerts;
• Respond to enquiries and offer customer support;
• Send marketing or promotional communications (you may opt out at any time);
• Detect, prevent, and investigate fraudulent or malicious activity; and
• Comply with legal obligations and enforce our Terms of Service.

3. Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area or United Kingdom, our legal bases for processing your personal data are:

• Contract – to provide the Service you request;
• Legitimate Interests – to improve and secure the Service, market to existing customers, and prevent fraud;
• Consent – for cookies or marketing communications where required; and
• Legal Obligation – to comply with applicable laws.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to recognise your browser, improve site performance, remember preferences, and analyse traffic. You can control cookies through your browser settings; however, disabling cookies may affect site functionality.

5. How We Share Information

We never sell your personal data. We share information only as described below:

• Service Providers – third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing, customer support) and who are bound by confidentiality obligations.
• Business Transfers – in connection with a merger, acquisition, or sale of assets, provided that the recipient agrees to this Privacy Policy.
• Legal Requirements – to comply with subpoenas, court orders, or other legal processes, or to protect rights, property, or safety of xBesh, our users, or others.
• With Your Consent – we may share information for any other purpose disclosed to you with your consent.

6. International Transfers

We are headquartered in the United States and may process your information in the US and other countries that may not provide the same data-protection laws as your jurisdiction. We rely on appropriate safeguards such as Standard Contractual Clauses when transferring personal data from the EEA/UK.

7. Data Security & Retention

We implement administrative, technical, and physical safeguards to protect your information. Despite our efforts, no security measure is completely secure. We retain personal data only as long as necessary to fulfil the purposes described in this Policy or as required by law.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data, or to object to certain processing or request data portability. To exercise any of these rights, please email us at privacy@xbesh.ai. You also have the right to lodge a complaint with your local supervisory authority.

9. Children’s Privacy

The Service is not directed to children under 13 (or equivalent age). We do not knowingly collect personal information from children. If we learn that we have collected such data, we will delete it promptly.

10. Third-Party Links

Our Service may contain links to external sites. We are not responsible for the privacy practices or the content of those sites.

11. Changes to This Privacy Policy

We may update this Policy from time to time. If we make material changes, we will notify you via the Service or by other reasonable means. The “Last Updated” date will reflect the latest revision.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Email: privacy@xbesh.ai
• Mail: xBesh AI, 123 Innovation Drive, San Francisco, CA 94105, USA

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